Policy Via Prof Studio

Dear Valued Guest!

We truly appreciate your understanding and cooperation. If you find that you need to modify or cancel your appointment, we kindly ask that you let us know at least 24 hours in advance or as soon as you receive your confirmation email or text. This appointment time is specially reserved just for you, and when cancellations occur too close to the time, it can prevent us from serving other guests who may be waiting.

We deeply value the hard work of our service providers, and last-minute cancellations can affect their income as well. Thank you for your consideration, and we look forward to seeing you soon!

We completely understand that plans can change unexpectedly. However, we kindly ask for a 24-hour notice if you need to cancel your appointment. This helps us manage our schedule effectively, and we appreciate your understanding as we work to accommodate all our guests.

For new Guests requesting service , a 50% deposit is required to secure your reservation. If you need to cancel within 24 hours of your appointment, we regret to inform you that the deposit will be non-refundable. 

Additionally, if a Guest is unable to attend their scheduled appointment without prior notice, we will require payment in advance for the next visit. Thank you for your cooperation, and we look forward to serving you!

We recognize that emergencies can happen, and we truly empathize with those situations. This protocol is designed to protect our Service Providers and ensure they can dedicate their time and attention to the Guests who value their commitment. After all, time is something we all wish we had more of, and we appreciate your understanding as we navigate this together.

If you have any questions about this policy, please don't hesitate to reach out to us. We truly appreciate your trust in our team and are here to support you in any way we can. Thank you so much!